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FREQUENTLY ASKED QUESTIONS

How long is the order processing time?

All orders are shipped out within 2 working days of receiving the order. Weekends and Public Holidays do not count as working days.

How do I make an exchange?

Please get in touch with us using the "Contact Us" option. We shall revert and understand your query and do the needful accordingly.

What kinds of payment methods do you accept?

We currently accept Credit Card, Debit Card, Online Bank Transfers & UPI Payments

How do I store the food pouches?

The food pouches have a 12 month shelf life at ambient room temperature. You can store it in the open (away from direct sunlight). Once opened, it has to be refrigerated. In the refrigerator, it can be stored for 2-3 days

Can I opt for a Subscription Plan?

Yes, we do have subscription plans in place. Click on the 'SUBSCRIPTION PLANS' page or or call us for more information

What are the delivery charges?

Harley’s Corner charges a flat shipping rate for the meals and treats. The shipping rate is mentioned in each individual product listing. For Cakes and Fresh Treats, we encourage you to choose your preferred delivery partner and have the same collected. If you wish for us to arrange the same, the delivery charges will be on actuals.

What is the estimated delivery time?

All products shall be dispatched with 2 business days on receipt of the order and payment. Business days exclude public holidays and Sundays

What is the status of products wrt 'Stock'?

'In Stock' For items listed as "In Stock", the product will be delivered within 4-5 business days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Out of Stock' Currently, the item is not available for sale. Please write to us in the event the product is required and we shall notify you personally when the product is back in stock.

Are there any hidden costs (sales tax, octroi etc) on items sold?

There are zero hidden charges when you make a purchase on Harley’s Corner. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Harley’s Corner does not/cannot ship to my area. Why?

There are instances when we cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.

Does Harley’s Corner deliver internationally?

As of now, Harley’s Corner doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

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